Last Updated: January 2026

999ff Privacy Policy – How Your Personal Data Is Collected and Protected

Your privacy matters deeply to us at 999ff. This page transparently explains what your data is used for, why, and how.

SSL Encryption
Your data is never sold
Encrypted Storage
Third-Party Controlled

This Privacy Policy ("Policy") explains how 999ff collects, uses, and protects your personal information. By using 999ff, you are deemed to have agreed to this Policy.

1 Introduction & Commitment

999ff is a trusted online gaming platform for players in Bangladesh. To maintain that trust, we treat the protection of your personal information as our highest priority.

When you register or use 999ff, you provide certain information. This Privacy Policy clearly answers why that information is collected, how it is stored, and whether it is ever shared with any third party.

We believe transparency and honesty are the foundation of a trustworthy platform. That is why 999ff never uses or sells your data without your knowledge.

Our Core Commitments: Your personal information will never be sold or shared without authorization. This is an unchangeable policy at 999ff.

2 What Information We Collect

999ff collects two types of information — what you provide directly, and what is collected automatically when you use the platform.

Directly Provided Information

👤
Identity
Name, date of birth
📧
Contact
Email, Phone Number
🏠
Address
Residential Information
🪪
Identity Document
NID / Passport
💳
Payment
Transaction Details
🔐
Account
Username

Automatically Collected Information

  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on the platform and pages visited
  • Login history and gameplay history
  • Data Collected via Cookies and Similar Technologies

3 How We Collect Data

999ff collects your information in several ways. Each method is explained below:

At the time of registration

Information you provide during registration is stored directly in our secure database.

At the time of transaction

Payment-related information is stored during deposits and withdrawals — however, card numbers and PINs are never saved.

While Playing Games

Details such as which games you played, how long you played, and how much you wagered are retained for security and customer service purposes.

When You Contact Support

Conversations via Live Chat or email support may be stored to help us improve service quality.

4 Why and How Your Information Is Used

999ff uses your information only for specific purposes. Those purposes are detailed below:

  • To create and manage your account
  • To process deposits and withdrawals
  • To provide customer service
  • To prevent fraud and illegal activities
  • To meet legal obligations (KYC verification)
  • To improve platform performance
  • To show you games and offers tailored to your preferences
  • To ensure responsible gaming

You can opt out of promotional emails or notifications at any time. However, messages related to account management and security cannot be disabled.

5 Sharing Data with Third Parties

999ff never sells your data under any circumstances. However, in limited cases, information may be shared with trusted partners:

May be shared
  • With payment processing partners
  • Upon request by legal authorities
  • With fraud prevention organizations
  • With Game Providers (Anonymous Data)
Never Shared
  • To advertising companies
  • To data brokers or resellers
  • To unrelated third parties
  • To anyone without your consent

Partners with whom data is shared are held to the same privacy standards. 999ff ensures that no partner uses your data beyond its authorized purpose.

6 Cookies & Tracking Technologies

999ff uses cookies and similar technologies to improve your platform experience.

Cookie Types

Essential Cookies

These cookies are essential for maintaining your login session and keeping the platform running.

Performance Cookies

Collects anonymous data to help us understand how the platform is being used.

Preference Cookies

Helps remember your language, theme, and preferred games.

Security Cookies

Used to detect harmful activity and keep your account secure.

Cookies can be disabled from your browser settings. However, disabling certain essential cookies may cause some platform features to stop working properly.

7 Data Storage & Security Measures

999ff stores your information with the highest level of security. Our security measures include:

  • Data transfer secured with 256-bit SSL encryption
  • Stored in an Encrypted Database
  • Two-Tier Access Control
  • Regular Security Audits
  • Data Breach Monitoring System

How long is your data retained?

Type of Data Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Details 7 Years Financial Regulatory Requirements
Gaming History 3 Years Dispute Resolution
Log Files 90 Days System Security

8 Your Privacy Rights

As a 999ff member, you have a number of rights regarding your own data. We fully support and uphold all of these rights:

  • Right to Know: You have the right to know what information we hold about you
  • Right to Rectification: You can update any incorrect or outdated information
  • Right to Erasure: You may request deletion of your data beyond what is required by legal obligations
  • Portability: You may request a copy of your data
  • Right to Opt Out of Marketing: You can opt out of promotional messages

To exercise any of these rights, please contact our customer service team. We will respond within 30 days of receiving your request.

9 Protecting Children's Privacy

999ff is strictly for users aged 18 and above. Anyone under 18 is not permitted to use our platform.

If we discover that data from a minor has been collected inadvertently, we delete it immediately and close the associated account.

10 Privacy Policy Updates

999ff may update this Privacy Policy from time to time. If any changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you may be notified by email or via a platform notification. However, it is your responsibility to check this page regularly.

11 Privacy Contact

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please get in touch with us.

Live Chat

Available 24/7. Fastest response times guaranteed.

Email

Write to us about complex matters. We'll respond within 24 hours.

For More Information Terms and Conditions and Responsible Gaming See this page as well.

Our Security Measures

Why Your Data Is Completely Safe at 999ff

Your privacy is protected by world-class technology and policy standards

SSL Encryption

All data transfers are secured with 256-bit SSL encryption and cannot be read by hackers or third parties.

Two-Factor Verification

Enable two-factor authentication to add an extra layer of security to your account.

Encrypted Database

Your information is stored in an encrypted database. Only authorized personnel can access it, and only for specified purposes.

Sale of Data Prohibited

999ff will never sell your data under any circumstances. This is our firm, non-negotiable policy.

Regular Security Audits

Regular security audits are conducted by independent experts. Any vulnerabilities identified are resolved promptly.

Alert Notice

You will be immediately alerted if any unusual activity is detected on your account.

Start Gaming Safely

Your Data Is Completely Safe at 999ff

Done reading the Privacy Policy? Join 999ff with confidence and enjoy world-class gaming.

বাংলা